Frequently Asked Questions

What materials do you use?

All of our jewelry is handcrafted using genuine .925 sterling silver. Most pieces are handmade from start to finish in our studio with careful attention to quality and detail.

What does .925 sterling silver mean?

Sterling silver is made of 92.5% pure silver and 7.5% other metals, which gives it strength and durability while maintaining the beauty of real silver. 

Will sterling silver tarnish?

Yes. but dont let this scare you tarnish is normal and can be easily removed with a polishing cloth.

Sterling silver naturally tarnishes over time when exposed to air, moisture, lotions, perfumes, and other environmental factors.

How to care for my sterling silver jewelry?

To keep your jewelry looking its best:

  • Store it in a dry place when not in use.

  • Avoid exposure to perfumes, lotions, and harsh chemicals.

  • Remove jewelry before swimming, showering, or exercising.

  • Polish occasionally with a silver polishing cloth.

Can I return or exchange my jewelry?

Custom and personalized items are typically non-refundable unless there is a defect or error. All other peices are eligible for a return or exchange up tp 14 days after receiving your order.

Is youre jewelry handmade?

Yes! Every piece is handmade with care. Because each item is individually crafted, slight variations may occur, making each piece unique.

Is sterling silver water proof?

While sterling silver is water resistant and contact with water won't usually damage your jewelry, frequent exposure to moisture can cause sterling silver to tarnish more quickly and may reduce its shine over time.

But good news! Tarnish is a natural process and can easily be removed with a silver polishing cloth, restoring your jewelry's original shine!

How long will it take to receive my order?

Order will be shipped within 5 business days. But keep in mind this doesnt include shipping time once dropped off at the post office, ship time is anywhere from 2-6 days for US shipping. 

Do you offer custom jewelry?

Custom orders may be available depending on the design and production schedule. Please contact us to discuss your ideas.